Course 6 · Service and projects
Organize projects, track hours and profitability, handle tickets and installations, and plan your team.
Private Course
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| Responsible | Print Culture |
|---|---|
| Last Update | 10/31/2026 |
| Completion Time | 9 hours |
| Members | 1 |
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Course introduction
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Module 1 · Projects and tasks (empty)4Lessons · 1 hr 45 min
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Module 1 · Projects and tasks
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Module 1 · Learning materials
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Module 1 · Exercises and rubric
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Module 1 · Exam10 xp
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Module 2 · Timesheets and profitability (empty)4Lessons · 1 hr 45 min
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Module 2 · Hours and profitability
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Module 2 · Learning materials
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Module 2 · Exercises and rubric
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Module 2 · Exam10 xp
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Module 3 · Helpdesk and tickets (empty)4Lessons · 1 hr 45 min
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Module 3 · Helpdesk
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Module 3 · Learning materials
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Module 3 · Exercises and rubric
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Module 3 · Exam10 xp
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Module 4 · Field service and installations (empty)4Lessons · 1 hr 45 min
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Module 4 · Field service
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Module 4 · Learning materials
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Module 4 · Exercises and rubric
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Module 4 · Exam10 xp
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Module 5 · Resource planning (empty)4Lessons · 1 hr 45 min
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Module 5 · Planning
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Module 5 · Learning materials
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Module 5 · Exercises and rubric
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Module 5 · Exam10 xp
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Organize projects, track hours and profitability, handle tickets and installations, and plan your team.
- Who it's for: Project leads, support, installers and planning
- Duration: 10 h in 5 modules (2-hour sessions)
- Format: live on your own Odoo, with this online course as support
- Prerequisite: Course 0 · General introduction to Odoo
- Deliverable: Projects with Gantt, logged hours, a helpdesk with committed response times and the team's weekly plan
- Certificate: Print Culture · Odoo Learning Partner, upon passing all exams (8 out of 10)