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Course 6 · Service and projects

Course 6 · Service and projects

Organize projects, track hours and profitability, handle tickets and installations, and plan your team.

Private Course
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Responsible Print Culture
Last Update 10/31/2026
Completion Time 9 hours
Members 1
    • Course introduction
  • Module 1 · Projects and tasks (empty)
    4Lessons · 1 hr 45 min
    • Module 1 · Projects and tasks
    • Module 1 · Learning materials
    • Module 1 · Exercises and rubric
    • Module 1 · Exam
      10 xp
  • Module 2 · Timesheets and profitability (empty)
    4Lessons · 1 hr 45 min
    • Module 2 · Hours and profitability
    • Module 2 · Learning materials
    • Module 2 · Exercises and rubric
    • Module 2 · Exam
      10 xp
  • Module 3 · Helpdesk and tickets (empty)
    4Lessons · 1 hr 45 min
    • Module 3 · Helpdesk
    • Module 3 · Learning materials
    • Module 3 · Exercises and rubric
    • Module 3 · Exam
      10 xp
  • Module 4 · Field service and installations (empty)
    4Lessons · 1 hr 45 min
    • Module 4 · Field service
    • Module 4 · Learning materials
    • Module 4 · Exercises and rubric
    • Module 4 · Exam
      10 xp
  • Module 5 · Resource planning (empty)
    4Lessons · 1 hr 45 min
    • Module 5 · Planning
    • Module 5 · Learning materials
    • Module 5 · Exercises and rubric
    • Module 5 · Exam
      10 xp

Organize projects, track hours and profitability, handle tickets and installations, and plan your team.

  • Who it's for: Project leads, support, installers and planning
  • Duration: 10 h in 5 modules (2-hour sessions)
  • Format: live on your own Odoo, with this online course as support
  • Prerequisite: Course 0 · General introduction to Odoo
  • Deliverable: Projects with Gantt, logged hours, a helpdesk with committed response times and the team's weekly plan
  • Certificate: Print Culture · Odoo Learning Partner, upon passing all exams (8 out of 10)